PRIVACY POLICY

1. INTRODUCTION

Sanchez Performance Tires ("we," "our," or "us"), located at 622 S F St, Harlingen, TX 78550, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or contact us through our contact form.

By submitting information through our contact form, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not submit your personal information to us.

2. INFORMATION WE COLLECT

When you fill out our contact form, we may collect the following personal information:

• Name — your first and last name
• Email address — to respond to your inquiry
• Phone number — to follow up by telephone if requested
• Service requested — the type of automotive service you are inquiring about
• Message content — any additional details you choose to include

We may also automatically collect non-personally identifiable information such as your browser type, operating system, and pages visited, solely for the purpose of improving our website's functionality.

3. HOW WE USE YOUR INFORMATION

We use the information you submit solely to:

• Respond to your service inquiries, questions, and requests
• Schedule appointments or follow up on service needs
• Provide quotes or pricing information for tires and services
• Improve the content and functionality of our website

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party tools we use to operate our website (e.g., hosting or email services), who are contractually required to keep your information confidential.
• Legal compliance: When required by law, court order, or governmental authority.
• Protection of rights: To protect the rights, property, or safety of Sanchez Performance Tires, our customers, or others.

5. DATA RETENTION

We retain your contact form submissions only as long as necessary to respond to your inquiry and fulfill any related service. We do not maintain a long-term marketing database. You may request deletion of your data at any time by contacting us directly at the information below.

6. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your state of residence, you may have the right to:

• Access and receive a copy of the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the information in Section 9.

8. CHILDREN'S PRIVACY

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. CONTACT US

If you have questions about this Privacy Policy, want to exercise your rights, or need to report a concern, please contact us:

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or contact form after changes constitutes your acceptance of the updated policy.